Sreeharsha Dakkili | Salesforce Platform Developer

Salesforce Platform Developer • System Integrations • Automation

Senior Data Systems Analyst

Salesforce Platform Developer & Systems Owner

Building scalable Salesforce solutions through Apex development, Flow automation, and API integrations. Designing systems that scale.

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Featured Work

Salesforce & Integration Architecture

Platform development, automation frameworks, and system integrations at scale

⭐ FLAGSHIP PROJECT

Learner ID Generation & Tracking System

Designed and implemented a fully automated Learner ID system in Salesforce using Apex and Flows, ensuring every eligible learner receives a unique, immutable identifier at enrollment.

📊 Scalable system supporting 10,000+ learners annually

Salesforce DevelopmentSystems Design

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LMS → Salesforce Data Automation

Built a secure, API-driven integration using free tools to automate LMS data ingestion into Salesforce, saving 100+ hours of manual work and ~$10K annually.

~$10K savings + 100+ hours saved annually

Salesforce DevelopmentIntegrations

Device Ordering & Inventory Automation

Automated the integration of device orders and inventory data into Salesforce, replacing siloed tracking systems with a centralized, up-to-date operational view.

Real-time inventory visibility across operations

Salesforce DevelopmentAutomation

Instructor & Learner Insights Automation

Built a privacy-first analytics and AI pipeline that converts learner survey data into actionable insights, enabling instructors to plan classes based on evidence rather than intuition.

Privacy-first AI insights for data-driven instruction

Salesforce DevelopmentApplied AI

AI-Powered Support Chatbot

Designed and built an end-to-end AI chatbot using OpenAI, vector search, and internal system integrations to provide instant learner and instructor support at scale, with automated ticket escalation for complex cases.

24/7 support for 10,000+ learners annually

Applied AIAutomation

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