Sreeharsha Dakkili | Senior Data Analyst

Engineering Solutions Through Data & Analytics

Senior Data Analyst

Transforming data into decisions. Building scalable systems that drive efficiency and results.

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Featured Work

Projects That Deliver Results

Real solutions for real challenges, delivering measurable outcomes

⭐ FLAGSHIP PROJECT

AI-Powered Support Chatbot

Designed and built an end-to-end AI chatbot using OpenAI, vector search, and internal system integrations to provide instant learner and instructor support at scale, with automated ticket escalation for complex cases.

📊 24/7 support for 10,000+ learners annually

Applied AIAutomationSystems Design

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Decision Intelligence Dashboards (Tableau)

Built interactive Tableau dashboards that transformed operational and learner data into trusted, self-serve insights supporting leadership and program decision-making.

Self-serve analytics for Finance, Operations, and Leadership

Analytics / BI

Learner ID Generation & Tracking System

Designed and implemented a fully automated Learner ID system in Salesforce using Apex and Flows, ensuring every eligible learner receives a unique, immutable identifier at enrollment.

Scalable system supporting 10,000+ learners annually

Salesforce DevelopmentSystems Design

LMS → Salesforce Data Automation

Built a secure, API-driven integration using free tools to automate LMS data ingestion into Salesforce, saving 100+ hours of manual work and ~$10K annually.

~$10K savings + 100+ hours saved annually

Salesforce DevelopmentIntegrations

Device Ordering & Inventory Automation

Automated the integration of device orders and inventory data into Salesforce, replacing siloed tracking systems with a centralized, up-to-date operational view.

Real-time inventory visibility across operations

Salesforce DevelopmentAutomation

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