Social Impact Technologist | Senior Data Systems Analyst at Tech Goes Home
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I'm a Senior Data Systems Analyst at Tech Goes Home, a nonprofit dedicated to closing the digital divide. With a Master's in Business Analytics from UMass Boston, I combine technical expertise with a passion for social impact.
Throughout my career, I've contributed to various causes including the elimination of child sexual abuse, food insecurity, urban poverty, digital divide, and AI literacy. I have a knack for solving complex problems by leveraging both my technical and business skills.
When I'm not working with data, I love spending time in nature and seeking out adventure activities. I'm also a credit card enthusiast who enjoys optimizing rewards and benefits programs.
Developed a customized ticketing system using Asana Project Management tool that impacts 10,000+ learners annually at Tech Goes Home. Streamlined support processes and improved response times.
Analyzed historical learner database to create actionable insights for program improvement. Used Python and SQL for data processing and visualization tools for presenting findings to stakeholders.
Implemented OpenAI APIs to analyze learner experience feedback and generate insights. This system helps identify trends and areas for improvement in educational programs.
Developed automated learner data reports for informed decision-making and better course delivery. This system provides real-time insights to instructors and administrators.
Analyzed all data systems and tools used by the organization, identifying inefficiencies and implementing solutions that saved $10,000 annually in operational costs.
Created a near real-time reporting and integration system between Salesforce and LMS using free tools like Postman, Google Apps Script, and SF APIs. Saved $10k annually and 100 hours of manual work.
Learn how we developed a closed to real-time reporting and integration system between Salesforce and LMS using freely available tools like Postman, Google Apps Scripts, and SF APIs at Tech Goes Home.
Read on Medium →Exploring how artificial intelligence can both bridge and potentially widen the digital divide, with practical insights from working in nonprofit technology.
Read on Medium →Reflections from my recent visit to correctional facilities, conversations with inmates, and thoughts on how AI might impact their future opportunities and rehabilitation.
Read on Medium →Feel free to reach out through any of these channels:
sreeharshadakkili@outlook.com
Boston, USA